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Platform Features

Everything your hotel
needs to own social.

A complete breakdown of the HaloEffect platform — from guest influence scoring to direct booking attribution. Built exclusively for hospitality.

The Model

Score. Exchange. Own.

Three compounding advantages that no OTA can replicate. Most social tools help you post more. HaloEffect changes the economics of every booking.

01

Score

Know the social value of every guest before they arrive.

Before a single guest walks in, HaloEffect has scored their influence across Instagram, TikTok, and YouTube. Engagement rate, content relevance, audience quality, posting consistency — assessed by AI and mapped to a composite score. Scores build with each stay, so your programme gets smarter over time. Your arrivals dashboard shows each guest's tier and predicted offer ROI.

  • Composite influence score (0–100) across all platforms
  • AI content classification — matches guest to your hotel's content goals
  • Bot detection and audience quality assessment
  • Pre-arrival dashboard with tier, reach & offer recommendation
  • Score refreshed 24 hours before check-in
02

Exchange

Turn perishable inventory into measurable social content.

Spa slots, breakfast covers, late checkouts — inventory that expires unsold every day. You define exactly which complimentary items are available and which guest tiers qualify for them. HaloEffect manages the exchange: guests post authentic content, every offer is tracked, every post detected in real time, every piece of content attributed back to what it cost and what it returned.

  • Offer catalog with tier eligibility & content category matching
  • Guest PWA with voucher wallet & QR redemption — no app download
  • Real-time post detection and live feed in your portal
  • AI caption assistant trained on each guest's writing style
  • Brand safety flagging before negative content spreads
03

Own

Build a direct guest channel that outlasts every stay.

Every enrolled guest enters your CRM — permanently outside the OTA ecosystem. At checkout, a personalised return offer goes direct: no commission, no middleman. High-scoring guests become affiliate marketers, sharing promo codes with their audience. Every referred booking tracked to the originating guest.

  • Direct booking channel via personalised guest promo codes
  • 15–30% OTA commission saved on every direct return stay
  • 30-day attribution window with confidence-rated revenue tracking
  • ROI dashboard & PDF report your GM can read in 60 seconds
  • Guest profile retained for reinvitation across all properties

The Hidden Upside

The social programme is the hook.
The owned channel is the moat.

OTAs charge 15–30% commission on every booking. HaloEffect hands that relationship back to your hotel, permanently.

Drive Return Visits Directly

At checkout, the hotel sends a personalised return offer via the channel HaloEffect already established. Guest books direct with a shareable promo code for their followers. No OTA. No commission.

15–30%
OTA commission saved on every direct return stay

Turn Guests Into Affiliate Marketers

High-scoring guests receive a shareable promo code. Their followers book direct. Real, attributable revenue with unambiguous tracking back to the originating guest.

Higher conversion vs. display ads (affiliate benchmark)
The old way — OTA booking
Guest books via Booking.com
15–30% commission paid out
Hotel never owns guest data
Return stay: OTA again
vs
With HaloEffect
Guest enrols in programme at check-in
Guest enters hotel’s own CRM
Return offer sent direct at checkout
Return stay: direct, zero commission

The Guest Experience

Six moments. Measurable return on every one.

HaloEffect runs invisibly inside your hotel. Guests interact with your own brand. Every complimentary offer you give is tracked, attributed, and measured.

Guest experience
Hotel dashboard
01
Pre-Arrival

A personal invitation from your hotel

Five days before check-in, your guest receives a branded email with a single tap to see their curated offer. No app download. No account creation. A mobile page opens instantly — their name pre-filled, their personalised perks waiting.

Full guest profile before they arrive

See the guest's social reach, engagement rate, top content categories, and predicted offer ROI — all on the arrivals dashboard — before they step through the door.

02
Check-In

A QR code, a tap, and it's live

At the front desk, the guest scans a QR code. Their offer activates. Vouchers appear immediately in their browser — F&B credit, spa access, late checkout — ready to use at any moment during their stay.

One-tap activation for front desk

The guest's score and tier appear on the arrivals screen. Front desk taps Activate. The content monitoring window opens and the programme begins. No additional training required.

03
During Stay

Prompted at the right moments

Gentle prompts reach the guest at high-value content moments — pool, restaurant, spa, sunset terrace. Suggestions are tailored to their content style. A caption assistant helps them write something worth sharing.

Posts arrive in real time

Every guest post surfaces in a live feed as it happens. Estimated reach is shown alongside each post. Managers can send a bonus surprise offer against any post, directly from the portal.

04
After Sharing

Perks confirmed instantly

The guest receives instant confirmation of earned perks linked to their posts. F&B credit appears on their account. Late checkout is locked in. The exchange feels seamless — reward without friction.

Verified reach, pending redemptions

Post metrics are verified automatically: total estimated impressions, engagement rate, and content category. Pending voucher redemptions are tracked against complimentary cost. You always know the value exchanged.

05
Checkout

A return offer that bypasses the OTA

At checkout, the guest receives a personalised return-visit offer with a direct booking link and a shareable promo code for their followers. No OTA. No 15–30% commission. The next booking belongs to your hotel — and so does every booking their code generates.

Full attribution report for the stay

The full stay report is available immediately: complimentary cost, social reach generated, estimated media value, and any direct bookings attributed within the window. Return on hospitality, measured precisely.

06
Post-Stay

An affiliate code that keeps earning

The guest receives an affiliate promo code to share with their audience. Every time a follower books using the code, the guest earns reward points. Content keeps working long after checkout.

30-day tail monitoring and attribution

Post-stay monitoring continues for 30 days. Late posts are captured. Promo code redemptions are attributed back to the originating guest. Every referred booking tracked at zero acquisition cost.

Integrations

Connects to the platforms your hotel already runs on.

HaloEffect integrates with the property management systems, CRM platforms, and social channels that power hotel operations. Setup takes minutes, not months. Guest data flows in from your PMS. Social content flows out to your channels.

Multi-property portfolios running different systems are supported natively — HaloEffect normalises everything into one unified dashboard across your portfolio.

Opera PMS
Mews
Cloudbeds
Instagram
TikTok
YouTube
Google Reviews
Salesforce
Stripe
+ More integrations coming

Pricing

Simple, transparent pricing.

Priced per property. Every plan includes Score, Exchange, and Own. Add properties at the same rate — volume pricing available from three properties.

Starter
$299/mo
per property · annual contract
Independent & boutique hotels · single property
  • 50 guest profiles / month
  • Instagram + TikTok
  • 5 offer templates
  • Attribution dashboard
  • CSV import (no PMS webhook)
  • Email support
Get Started
Enterprise
Custom
volume pricing · annual contract
Large portfolios · white-label per brand
  • Everything in Growth
  • Opera Cloud & custom PMS integrations
  • Bespoke reporting & analytics
  • SSO & enterprise security
  • SLA & uptime guarantees
  • Dedicated engineering support
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+ Optional performance uplift: 5% of high-confidence attributed revenue (capped, opt-in) — aligns our incentives with your outcomes.

Early Access

Be first.
Shape the platform.

We’re onboarding a select group of hotel teams during our beta phase. Your feedback shapes the product — and early access members lock in founding-member pricing, forever.

No credit card required. No commitment.

No credit card required.
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